Privacy Policy

NOTICE OF PRIVACY PRACTICES

Highlands Pathology Consultants, P.C.
Effective Date: 08/11/2025 This Notice explains how we may use and share your health information, and how you can get this information. Please review it carefully. Our Responsibilities We are required by law to:

  • Keep your protected health information (PHI) private
  • Give you this Notice describing our privacy practices
  • Follow the terms of this Notice
  • Notify you if a breach of your PHI occurs

Your Rights You have the right to:

  • Get a copy of your test results and other PHI – You may request paper or electronic copies
  • Request corrections – If something is wrong or incomplete, you may ask us to fix it
  • Ask us to limit what we use or share – We will honor reasonable requests when legally possible
  • Request confidential communication – You may ask us to contact you in a certain way (phone, mail, email)
  • Get a list of certain disclosures – We will tell you who we have shared your PHI with, except for uses related to treatment, payment, and healthcare operations
  • Receive a copy of this Notice – At any time, in paper or electronic form

To exercise these rights, contact our Privacy Officer (see below).

How We Use and Share Your PHI We may use and share your PHI without your written permission for:

  • Treatment: Sending your results to your doctor or other healthcare providers
  • Payment: Billing your insurance or you directly
  • Healthcare Operations: Quality improvement, training, and internal audits
  • Public Health and Safety: Reporting certain diseases, injuries, or lab findings to public health authorities
  • Legal Requirements: Responding to court orders, subpoenas, or other legal processes
  • Business Associates: Vendors or partner labs that help us perform services (and have signed a HIPAA-compliant agreement)

Other Uses Any other use or sharing of your PHI will be done only with your written authorization, which you may revoke at any time.

Our Safeguards We protect your PHI through:

  • Secure lab systems and password-protected access
  • Locked storage for paper records and specimens
  • Staff training on privacy and confidentiality

Breach Notification If your PHI is compromised, we will let you know promptly, as required by law.

Questions or Complaints If you think your privacy rights have been violated, or you have questions about this Notice, contact:

Privacy Officer: Lisa Ramey
Phone: 423-224-6757
Email: lramey@highlandspath.com
Address: 2175 Hwy. 75, Suite 4, Blountville, TN

You may also contact the U.S. Department of Health and Human Services, Office for Civil Rights. You will not be retaliated against for filing a complaint.

To file a complaint with the Secretary, mail it to: Secretary of the U.S. Department of Health and Human Services, 200 Independence Avenue, S.W. Washington, D.C. 20201. Call 202-619-0257 or Toll Free 877-696-6775 or go to the website of the Office of Civil Rights, www.hhs.gov/ocr/hipaa/, for more information.

Changes to This Notice
We may change this Notice and will post the new version in our office and on our website. The new Notice will apply to all PHI we have about you.

Highlands Pathology Consultants, P.C.
We value your trust and are committed to protecting your health information.